I cannot stress the importance of the Learning and Development function enough when considering the characteristics of complexity, the need to ‘Sense-Probe-Reflect-Respond’ (a synthesis of David Snowden’s ‘probe-sense-respond’ model and Kolb’s experiential ...

Leonardo da Vinci is credited with saying, “Blinding ignorance does mislead us. O! Wretched mortals open your eyes”. I have seen that fundamental blindness mislead projects to their demise.  I have seen managers set out down paths that are obviously misguided, blinded by a ...

What does the journey say about the organisation’s culture, values and norms?  Does it reflect the strategic or operational needs when it comes to complexity, resilience and Knowledge Management? If you answer in the negative, what are you going to do about it?  This journey is ...

There is no agreed definition for resiliency in practice, which, much like the early work on Knowledge Management, opens it up to fads and ambiguous practice that lacks an appropriate evidence base.  You have probably already seen, through our other blogs, that we are trying to make our ...

The problem with KM is that it has become a catchall for technology conversations that, being honest, are nothing more than information management systems that, in our opinion, are arbitrarily elevated to knowledge status through the hierarchy of Data-Information-Knowledge-Understanding-Wisdom. ...

I have been reading a lot lately about the need for organisations to adapt to the needs of the Millennials (DOB 1981-2000).  Usually these articles focus on the shock the Millenial generation is about to bring to established systems and the need for controlled destruction of an ...

This interactive C-Map of the KM M-Model was designed to highlight the complexity of the KM field.  It was designed in conjunction with Brian Moon at Perigean Technologies in the US and demonstrates the flow of KM, from a decision-making standpoint, while also identifying 'touch ...

I have just returned from delivering one of our accelerated Stage 3 KM courses in Helsinki.  It was a fantastic experience with some incredible thinkers, all senior manager, in the room.  All our courses open with a ‘marketplace’, where participants share problems for ...